Improvements achieved in 2023

• Extention of sustainable product sourcing in F&B 
• Launch of future shop concept  and hybrid formats in Arlanda Stockholm  and Milano Malpensa airports 
• Sustainable Product Identification Initiative further expanded 
• mind.body.soul.  Shop-in-shop concept implemented internationally in 11 countries 
• Increased reach of dedicated training of staff for responsible retailing 
• New Avolta Supplier Code of Conduct developed and recertified with suppliers globally
• Two Centers of Excellence  for food innovation opened  in Milan and Amsterdam

ESG Committments going forward

Avolta’s success goes beyond commercial and financial performance and we understand that our business activities have an impact on the communities where we operate and on the environment. In line with our commitment to the Ten Principles of the UN Global Compact we regularly align our overall ESG strategy with new requirements and develop relevant initiatives geared to achieving a more sustainable business, including:
 

• Sustainable Sourcing & Traceability:  Expand the adoption of responsible sourcing practices and increase the procurement  of sustainable, certified and local products 
• Supply Chain Management: Foster a responsible and ethical management of the supply chain, partnering with suppliers that are attentive to social and environmental impacts 
• Product Quality & Safety:  Provide high quality & safety standards for  the products and ingredients used in all of the company’s channels 
• Healthy & Sustainable Choices:  Promote better travel experiences by offering  a wide range of healthy and sustainable products, good for both consumers’ and planet’s health
   

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