Making every journey as rewarding as the destination
Since launching our Destination 2027 strategy, our world revolves around you, the traveler. As Avolta, a unified company resulting from the Dufry-Autogrill business combination, we draw on our global know-how across travel retail, F&B, hybrid and convenience to create a travel experience so seamless and catered to your needs, you’ll almost find yourself hoping for delays. With a heritage spanning from Switzerland and Spain, through to Italy, Northern America and Brazil – to name a few – the only thing more rich and diverse than where we came from is what we bring to the table for our travelers.
A new dawn for travel
With the business combination of Dufry & Autogrill integrating our offers across travel retail and food & beverage, we can now be with you on every step of your journey, from the brands you love to the food and drink you’ll savor. For us, Avolta encapsulates our expanded vision and commitment to innovating the traveler-centered experience with enhanced digital engagement. The travel experience revolution is just the beginning!
At the heart of every journey is a traveler
For us, it’s as much about the things you hardly notice (all your favorite brands, all in one place) as it is the things you do (like that incredible meal you ordered seconds ago). Our ongoing mission is to bring a smile to the lips of every traveler.
These core principles drive everything we do as a brand, from the way we act to the way we communicate.
By uniting travel retail and food & beverage under a single offering, Destination 2027 looks to deliver a seamless, personalized end-to-end experience for all of our travelers, both in-store and digitally. We strive to create an experience that will leave you wondering where the time went.
1. Travel Experience Revolution
By bringing together travel retail and food & beverage in one offering, we’ll create more contact points with travelers to provide a seamless and personalized experience, both in the stores and digitally.
2. Diversifying geographical presence
We will increase our presence in the North America market, alongside a focused strategy for Asia-Pacific and Chinese travelers, maintaining business development for the Rest of the World in order to strengthen our business resilience globally.
3. Culture of continuous improvement
With continuous improvement across all our businesses, we are driving efficiencies and profitability, allowing us to generate sustainable cash flows while investing in innovation and growth.
4. ESG focus
Making people, our planet and communities an inherent part of our business model across all pillars ensures sustainable value creation for all our stakeholders and our planet.
Powered by our people.
Our people are the engine behind our success. Driving our business, responding to changing and emerging needs, focusing on the day-to-day execution while always keeping our travelers in their focus. Our inclusive working environment and the commitment of our people indicates our readiness for the onwards journey.